Artificial intelligence and ChatGPT promise to revolutionize customer service automation, but is that what customers really want? What if AI in the CRM stack leads to dissatisfied B2B customers fleeing for better... Read more »
Financial processes and merchandisers need an upgrade in awareness to cash in on younger consumers' in-store shopping loyalty. Embedded within the changing economy are fundamental differences in the buying and banking mores... Read more »
Calix CEO and President Michael Weening presents at ConneXions 22 Calix has been one of the major success stories in the highly competitive technology communications space over the past several years. Although... Read more »
